Product Code: ·
Add this beautiful glossy Olive & Moss gift box to your order to really make your baby gift superb. We line your gift box with tissue paper and carefully wrap your selected Olive & Moss outfit and then seal with a colourful sticker.
Newborn - 50cm - 4.5Kg
0-3 months - 56-62cm - 6.6 Kg
3-6 months - 62-68cm - 8.5 Kg
6-12 months - 80cm - 11Kg
12-24 months - 90cm - 13Kg
24-36 months - 95cm - 14-15Kg
Christmas and New Year shipping: Please note that all orders placed between Dec 25th 2013 - Jan 8th 2014 will be dispatched on the first day that Koolmami re-opens for the new year on January 9th 2014. You will receive an email notification once your order has been dispatched. See shipping charges and offers below.
STANDARD UK DELIVERY: Free on orders over £60.
Our UK shipping charges are based on Royal Mail's postage rates. We dispatch next day via Royal Mail. This service normally takes between 1 - 3 days to arrive with you. Rates start from £2.20.
INTERNATIONAL SHIPPING: From £2.70*
We use Royal Mail’s Airmail Service and offer two postage bands:
1) Small Packets to Western Europe are delivered within three days after dispatch. To Eastern Europe items are delivered within four days after dispatch. Costs start from £2.70*.
2) Delivery to countries outside Europe (Rest of the World) it takes five to seven working days and costs start from £3.30*. The maximum weight you can send is 2kg. Royal Mail cannot guarantee delivery times as delivery standards in other countries do vary.
*Prices can vary according to the weight of the item. You can check the shipping costs for your order by visiting your basket and selecting your desired payment option from the menu.
Returns within 7 days from receipt.
If you change your mind for whatever reason, you can cancel or return your order anytime up to 7 days after you have received the items. Please send an email to firstname.lastname@example.org with full details of your original order and details of what you would like to return. We will refund the full value of your original stock transaction, not including postage within 3 working days upon receipt of your returned item(s) as long as they are un-opened with all seals still intact and in the same condition they were when sent to you. You are liable for all return postage costs and you should pack all items suitably to protect them from damage during transit.
Returns after 7 days from receipt.
You can still return items without question after 7 days from receipt, assuming that the item is un-opened and in the same condition that it was sent to you and that it is not longer than 28 days from the date you received your order. Instead of a refund a credit note will be issued for you to use on future purchases from the Koolmami.com website to the full value of your original stock transaction, not including postage. All other terms are the same as above.
Damaged or Faulty Items
Please do not accept or sign for an order which is visibly damaged. If you receive an item which has been damaged in transit, please contact us as soon as possible. We will do our best to provide a replacement as soon as possible.
In the unlikely event that you receive an item which proves to be faulty we are happy to help. However, we do ask that you notify us of any problem within a reasonable period of time.